Guests frequently praise the hotel's friendly and helpful staff, consistently described as welcoming and kind. The prime location, conveniently situated near the city center, bus stations, and train station, is another significant advantage, making exploration easy. Many also appreciate the comfortable accommodations, good breakfast offerings, and positive aspects like a dog-friendly policy.
However, some guests have noted areas for improvement. Concerns were raised regarding the provision of amenities, such as the limited supply of milk sachets and the inconsistent replacement of toiletries. Noise from adjacent rooms or common areas, as well as inconvenient room features like open wardrobes, were also mentioned as detracting from comfort. A few guests experienced issues with room cleanliness upon initial check-in.
