Guests consistently praise the hotel's charming ambiance, often highlighting the unique character of the converted stone farmhouse and the visible original stone walls. The staff, particularly one named Noelle/Noelia, is frequently commended for exceptional hospitality, helpfulness, and personalized recommendations tailored to guest interests, such as local hiking trails and dining. The location is also a significant draw, described as ideal for exploring the Picos de Europa region and offering convenient access to nearby restaurants and amenities.
While overwhelmingly positive, some guests noted that rooms can be on the smaller side, and a few experienced minor issues with low ceilings in certain areas. Breakfast options were described as simple by some, with suggestions to inquire about offerings beforehand or utilize nearby shops for additional items. For guests sensitive to noise, rooms facing the road might be a consideration, with earplugs recommended for light sleepers.
