This hotel is highly praised for its excellent location, conveniently situated near a major motorway and offering beautiful lake views, making it an ideal stopover for travelers heading to or from Santander. Guests consistently highlight the genuine, family-run atmosphere, with particular appreciation for the friendly and helpful owner and staff. The cleanliness of the hotel and rooms is frequently commended, as is the quality of the food served, with special mentions for the delicious local dishes and tortillas. Secure parking for motorcycles is also a significant benefit for many visitors.
While overwhelmingly positive, a few guests noted minor points for improvement. Some would prefer in-room tea-making facilities, though staff were always happy to assist. A small number of reviewers found the rooms to be basic, and one suggestion was for breakfast to be included in the room rate to improve value. A minor issue with flies in the restaurant was also mentioned in one instance.