Guests frequently praised the hotel's friendly and helpful staff, with many highlighting their politeness and efficiency, particularly noting the excellent housekeeping. The spacious and comfortable rooms, along with a convenient location for transport and city sights, were also commonly appreciated. Positive mentions were also made regarding the quality of the breakfast and the pleasant in-house restaurant.
However, some guests experienced issues with the breakfast offerings, specifically the preparation of certain items. Concerns were raised about the dated condition of some rooms, including aging televisions and chipped paint, along with hygiene issues like stains and limescale. A few reviewers found the reception staff less enthusiastic than expected, and limited amenities such as the absence of city maps or convenience stores nearby were noted as drawbacks.
