Guests frequently praise the hotel's unique concept, blending accommodation with a museum experience, and its often beautiful, picturesque locations. Many appreciate the originality of the rooms and the impressive facilities, including great food and fun activities. The presence of small shops and food vendors in common areas is also a highlight for some. Positive comments also touch upon clean rooms and good service from the majority of the staff. However, several guests found the hotel to be quite expensive for the amenities offered. Concerns include a lack of air conditioning in some rooms, insufficient space, and the absence of expected features like mini-fridges or wardrobes in certain accommodations. Some reviewers also noted issues with the remote location, limited reception hours, and the need to pay for museum entrance even as a guest. A few experienced disappointing individual service interactions, although this was not a widespread complaint.