Guests frequently praise the hotel's exceptional location, offering beautiful and breathtaking views, often described as postcard-worthy. The staff is consistently highlighted for being friendly, polite, well-organized, and customer-oriented, contributing to a positive arrival experience even for late check-ins. Many reviewers enjoyed the breakfast, noting its quality and the friendly service associated with it. Cleanliness of the rooms and overall positive aspects of the stay were also mentioned.
However, some areas for improvement have been noted. A few guests found certain breakfast elements to be of poor value or strange, such as an egg machine and unclear instructions on using in-room cooking facilities. Issues with outdated room decor and malfunctioning bathroom fixtures like shower handles were reported. Additionally, a lack of charging points and inconsistent hot water availability were drawbacks for some. One reviewer mentioned noise from construction work, impacting the ability to sleep in. There were also isolated comments regarding staff availability and comparative attentiveness.