Guests consistently praise the hotel for its exceptional staff and welcoming atmosphere, with many highlighting the outstanding service provided. The accommodation is frequently described as very clean and comfortable, with positive mentions of the rooms and bathrooms. Guests also enjoyed the food, with particular commendation for the breakfast and dinner options, and found the location convenient, especially for onward travel and exploring the area. While generally well-received, some guests noted a few areas for potential improvement. Access to certain rooms may involve stairs, which could be a consideration for some travelers. Additionally, depending on the season, noise from a nearby busy road might be noticeable if windows are open, impacting the ability to let children play outside unsupervised.

This hotel is praised for its exceptionally friendly and attentive staff, with many guests highlighting excellent service throughout their stay. The convenient location, particularly for accessing mountain resorts and nearby attractions, is a significant draw. Guests also enjoyed the on-site restaurant, describing the food as great and the service fantastic, and appreciated the cleanliness of the rooms. Comfortable beds and good WiFi were also noted positives. However, some guests experienced noise and second-hand smoke originating from the restaurant below, which impacted their stay. Rooms were occasionally described as a bit small. Additionally, a lack of a lift and language barriers with some staff members were mentioned as points for improvement.

Travelers rave about the exceptional quality and comfort experienced at this hotel. Guests consistently highlight the beautifully renovated rooms, featuring "high quality furnishings" and a "modern and functional" design, as noted by Dimitrios. The "spacious clean room with spacious bathroom" was also a key highlight for Ewa. The hotel's prime "super central location" is a recurring theme, praised by Anneleen and Dermot for its convenience. Dining is a standout, with multiple mentions of a "Great breakfast" and "delicious breakfast" from Dimitrios and Ewa, respectively, complemented by a "lovely restaurant" according to Dermot. The exceptional "Friendly and well informed staff" and "Super friendly owners" (Dimitrios and Ewa) contribute significantly to the positive guest experience, ensuring a welcoming and helpful atmosphere. Additional strengths include "Great beds" (Anneleen), "child friendly" amenities (Anneleen), and convenient "parking" (Anouk).

Guests consistently praise the exceptional quality and service at this hotel. Reviewers highlight the **friendly and great staff** as a key strength, with Chaoran noting, "hotel staff are friendly!" Valerie and Tijana were particularly impressed with the **amazing spa**, with Valerie stating, "Thé spa was amazing." Carrie also raved about the **"great spa"** and described the hotel as "quiet and modern" with "very nice owners." Joao found the hotel "great" and felt it deserved higher than its current rating. Overall, the positive feedback paints a picture of a hotel delivering a superior guest experience.