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Guests frequently praise the hotel for its stunning views and relaxing atmosphere, with many highlighting the exceptional service and cleanliness. The spa area is also a notable draw, contributing to an overall amazing and pleasant experience for many visitors. The unique and beautiful setting is consistently appreciated. However, some guests feel the hotel is overpriced for the amenities offered, suggesting that similar value can be found elsewhere. A recurring concern is the quality of the food, particularly breakfast pastries and a general expectation for higher culinary standards given the hotel's cost. Additionally, a few reviews mention slow service at times and a lack of flexibility regarding lunch service.