Guests consistently praise the hotel's stunning views, enjoyable spa facilities, and overall pleasant atmosphere, often describing their experiences as amazing and unique. The service is frequently highlighted as kind, welcoming, and helpful, contributing to a relaxing and comfortable stay. Many reviewers found their rooms to be perfect and the hotel itself to be beautiful and well-maintained.
However, some guests noted areas where the hotel could improve. A common concern was the quality and variety of food, particularly breakfast offerings and pastries. The value for money was questioned by some, with mentions of rooms being expensive for their size and amenities. Additionally, a few guests experienced minor disruptions due to ongoing renovations and found the hotel to be smaller than expected for its price point.