Guests frequently praise the hotel's exceptional location, consistently described as fantastic and right in the heart of the village, offering stunning views. Many found the rooms to be clean, comfortable, and spacious, with some appreciating amenities like washing machines and driers in the apartments. The food, including fondue, also received positive mentions, and value for money was highlighted.
However, some areas could be improved. A few guests experienced delays with check-in, finding the process less than smooth. Additionally, while generally appreciated, the breakfast selection and quality were noted as potentially disappointing by some. One reviewer pointed out that older bathrooms and showers require updating. There were also comments regarding the restaurant being closed during quieter periods and limited parking outside the immediate vicinity.