Guests consistently praise the hotel for its exceptional views, often highlighting breathtaking vistas of the lake and mountains. The breakfast is frequently mentioned as a positive, with many appreciating the quality and variety. Rooms are generally described as nice, comfortable, and clean. The hotel restaurant also receives commendations for its good food and extensive menu. Furthermore, the staff is often noted for being friendly and helpful. However, some guests have raised concerns about the hotel's location, finding it a bit remote and a distance from the train station, despite the availability of a shuttle. A few reviews mention issues with in-room amenities, such as a non-functional coffee machine and a problematic shower temperature. One guest also noted that the portable air conditioning unit's effectiveness could be improved.

Guests frequently praise the hotel's stunning location and beautiful views, often overlooking a lake. The swimming pool is a significant highlight, with many appreciating its presence and associated facilities. Positive remarks also extend to the spaciousness of rooms, comfortable beds, and the delicious food offered, particularly the breakfast selection. The hotel is also recognized as a safe and relaxing environment, suitable for families with children. However, several guests have noted areas for improvement. Parking availability and size are consistently mentioned as challenges, especially for those arriving later. Some find the room furnishings basic and uncomfortable, and the temperature control can be an issue. The spa facilities, while present, have been described as dated and unimpressive, with cold pools and limited opening hours for the sauna. Some staff interactions at breakfast have been perceived as less than ideal, and there are concerns about the availability of first aid on-site.