This hotel receives praise for its excellent location, offering proximity to the harbor, downtown Konstanz, and the train station, often with the added benefit of free parking. Guests frequently commend the friendly and helpful staff. The breakfast is highlighted as a positive aspect, with many describing it as tasty, exceptional, and offering good value. The rooms are consistently noted as clean and functional, providing good value for money.
However, some guests found the rooms to be quite basic, with one reviewer comparing them to motel rooms. Comfort of the beds was mentioned as an area for potential improvement. Additionally, there's a lack of an elevator to the second floor and no cooling system in the rooms. One guest also noted that important communications were sometimes only provided in German.