Guests consistently praise the hotel's exceptionally friendly, helpful, and welcoming staff, who contribute to a comfortable and relaxing ambiance. The food is frequently highlighted as fresh, tasty, and excellent, with special mention of delicious dinners and breakfasts. Guests also appreciate the beautiful interior and the luxurious facilities, including a spacious spa with saunas, hammams, and pools, as well as well-appointed rooms featuring amenities like whirlpools and showers. The recently renovated building and its elegant design further enhance the overall memorable stay.

Guests frequently praise the hotel's exceptionally friendly and helpful staff, noting their accommodating and uncomplicated service. The breakfast receives consistent commendation for its delicious quality, often featuring excellent local products and homemade items. The hotel's location is highlighted as ideal for outdoor activities like hiking and mountain sports, and the overall atmosphere is described as charming, romantic, and relaxing, with some appreciating its rural setting and unique character. A recurring observation concerns the building's age, which manifests as creaky wooden floors and thin walls that can lead to noticeable noise. While some guests find these aspects contribute to the hotel's charm, others note it as a potential drawback. Additionally, one guest mentioned the absence of a handrail on a staircase. Despite these points, the hotel is generally viewed as offering good value for its price.