This hotel is praised for its exceptional location, offering convenient access to ski lifts, gondolas, and village amenities like shops and restaurants. Guests frequently highlight the excellent setup for skiers, including ski lockers near the lifts. The property also boasts appealing facilities such as a nice pool and a playroom, which are considered enjoyable for families. The staff are often described as friendly, helpful, and welcoming, contributing positively to the guest experience.
However, some guests noted areas for improvement. A recurring concern is the shower water pressure and inconsistent room heating. The hotel's breakfast room entrance was described as a bottleneck during busy periods. Additionally, some found the decor to be a bit dated in certain areas, and the hotel's atmosphere can feel busy and less conducive to rest due to its resort-like setting and popularity with families.