Guests frequently praise the hotel's modern and clean facilities, with many appreciating the convenient location, particularly its proximity to the railway station, making it ideal for travel. The rooms are often described as spacious and well-equipped, offering a comfortable workspace for those on business. The efficient setup and easy access are also highlighted as positive aspects.
However, some guests have encountered challenges with the check-in process, describing it as time-consuming and confusing, especially the initial access and obtaining room keys. Wi-Fi connectivity has been an issue for some visitors. Additionally, minor points of improvement include the breakfast offerings, the quality of pillows, and the lack of on-site staff for immediate assistance, which can be a concern for guests needing to resolve issues.