Guests consistently praise the hotel's stunning views and beautiful property, with many describing the interiors and rooms as breathtaking and Instagrammable. The cleanliness and top-notch facilities are frequently highlighted, alongside friendly, helpful, and knowledgeable staff. The location is also noted as a significant strength, offering easy access to the town center, and the breakfast has received positive mentions.
However, a few guests have raised concerns regarding service consistency, specifically mentioning aloof staff in the breakfast area and a lack of daily room service as advertised. Some reviews also point out that certain bathrooms, and potentially rooms, may require renovation to meet guest expectations, with one reviewer noting a dirty bathtub. The food offering has also been cited as an area for improvement by one guest.