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  1. Switzerland
  2. Ticino
  3. Lugano
Image of Collina D'Oro Resort & Spa

Collina D'Oro Resort & Spa

Switzerland > Ticino > Lugano

This hotel consistently earns high marks from guests, with many praising its superb facilities, beautiful aesthetics, and cleanliness. Staff are frequently described as friendly, competent, and very helpful, contributing to an excellent overall experience. Guests also appreciated spacious rooms, often enhanced by upgrades, and enjoyed high-quality food and dining options. The romantic vibe and convenient underground parking were also highlighted as significant positives. However, some guests have noted areas for improvement. A few reviews mentioned a strange smell in rooms, and some found breakfast variety to be limited. While staff are generally well-regarded, one guest reported a neutral attitude and minimal assistance. Additionally, issues with distracting lights on room switches and concerns regarding dinner pricing have been raised. One serious incident involved a double booking of a room key, accompanied by poor response from reception.
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71
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1.2K
 
Image of Bigatt Hotel & Restaurant

Bigatt Hotel & Restaurant

Switzerland > Ticino > Lugano

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103
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1.4K
 
Image of Hotel Locanda Castagnola

Hotel Locanda Castagnola

Switzerland > Ticino > Lugano

Guests consistently praise the hotel's exceptional staff, describing them as friendly, welcoming, and helpful. The cleanliness and comfort of the rooms are frequently highlighted, with many reviewers appreciating the lovely views, particularly of the lake. The breakfast is also a common positive, often described as delicious and good, with one review mentioning a complimentary bus ticket as a valuable addition. The hotel's convenient location, with easy access to attractions and transport, is another significant strength. While overwhelmingly positive, a few areas for improvement were noted. Some guests found the blackout curtains slightly small, and one review mentioned a lack of amenities like tissues, tea, coffee, and a kettle in the room. The absence of a lift was also noted, although staff were helpful with luggage.
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66
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1.2K
 
Image of Hotel Garni Villa Del Sole

Hotel Garni Villa Del Sole

Switzerland > Ticino > Lugano

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78
0
1.6K
 
Image of Swiss Diamond Hotel & Spa

Swiss Diamond Hotel & Spa

Switzerland > Ticino > Lugano

Guests frequently praise this hotel for its exceptional quality and location, often describing it as a "5-star plus experience." Many highlight the beautiful lakeside setting, perfect for walks and offering stunning views. The hotel is noted for its cleanliness, well-maintained facilities, and delicious cuisine served at its restaurant. Positive comments also extend to the relaxing spa, convenient transport services, and the incredibly kind, attentive, and caring staff who contribute significantly to a welcoming atmosphere. However, some guests have encountered issues. Common concerns include noise from ongoing construction, and disappointment with room assignments not matching bookings, particularly regarding views. The comfort of the beds has been questioned, with some finding them uncomfortable. Additionally, there have been remarks about unresponsive staff and slow service. Practicalities like EV charging availability and a noticeable smell in rooms have also been mentioned as areas for improvement.
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88
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1K
 
Image of Wine & Art Relais Vallombrosa

Wine & Art Relais Vallombrosa

Switzerland > Ticino > Lugano

This charming hotel consistently impresses guests with its warm and familiar atmosphere, creating a truly special and memorable stay. The accommodation is frequently described as cozy and comfortable, complemented by lovely breakfast offerings, often featuring homemade specialties. The hosts and staff are repeatedly praised for their exceptional friendliness, helpfulness, and attentiveness, going above and beyond to assist with arrangements like restaurant reservations and trip planning. Many guests also appreciate the beautiful setting, often associated with a winery, and the stunning views. While overwhelmingly positive, a few guests noted that the hotel can be perceived as expensive relative to its offerings, particularly concerning the breakfast selection for the price. Its relatively remote location, while contributing to a relaxing experience, means it is far from towns, and some guests suggested that offering small snacks could enhance the stay.
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Online Reviews

 
91
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710
 
Image of Albergo Elvezia

Albergo Elvezia

Switzerland > Ticino > Lugano

Guests frequently praise the hotel's friendly and helpful staff, who contribute to a positive overall experience. The location is also a significant draw, noted as being very convenient, especially for accessing local attractions and transportation. Many reviewers found the rooms to be comfortable and clean, with some specifically highlighting the quality of the beds and pillows. Food, particularly dinner, received positive remarks for being delicious and well-portioned, with breakfast also being generally well-regarded. However, some areas for improvement have been noted. A recurring concern is the limited English proficiency of some staff members, which can make communication difficult at times. Room size and decor were occasionally mentioned as being dated or cramped, especially for multiple occupants. While most found the breakfast to be good, a few guests reported it as not being up to par or having limited options. Additionally, Wi-Fi availability and room ventilation were flagged as issues by some.
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92
0
1.5K
 
Image of Hotel Chromotel

Hotel Chromotel

Switzerland > Ticino > Lugano

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59
0
824
 
Image of Hotel Vezia

Hotel Vezia

Switzerland > Ticino > Lugano

Guests frequently praise the hotel's unique 1950s decor and the friendly, helpful nature of the staff. Positive mentions also include excellent value for money, particularly with the inclusion of free public transportation tickets and reliable WiFi. The on-site restaurant and breakfast have been noted as enjoyable, and many appreciate the cleanliness of the rooms and the convenience of the location for a stopover or exploring the area. However, several reviews indicate that rooms can be basic, small, and a little dated, with some suggesting that better rooms were unavailable. Concerns were also raised about the functionality of the shower and minor maintenance issues. While the hotel's quirky style is a draw for many, some found the rooms to be a bit lifeless in comparison to the communal areas.
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1.4K
 
Image of Grotto Del Pan Perdü

Grotto Del Pan Perdü

Switzerland > Ticino > Lugano

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32
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1.5K
 
Image of International Au Lac Historic Lakeside Hotel

International Au Lac Historic Lakeside Hotel

Switzerland > Ticino > Lugano

This hotel is highly praised for its exceptional location, often described as stunning and offering beautiful views, particularly of the lake. Guests consistently highlight the delicious and varied breakfast offerings, with many specific mentions of high quality and delightful options. The historic charm and well-maintained interiors, including unique features like an on-site museum and gardens, also receive positive remarks. Furthermore, the staff is frequently commended for being wonderful, helpful, and possessing a positive attitude. However, some guests have noted concerns regarding noise disturbances from nearby common areas, especially for rooms located close to the lobby bar. A few reviews mentioned thin walls allowing sound to travel between rooms. While generally positive, one guest felt the hotel did not fully meet their expectations for the price point, citing an instance of poor service at breakfast. Additionally, one review mentioned an uncomfortable bed.
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Online Reviews

 
33
0
803
 
Image of Swiss Historic & Garten Hotel Villa Carona

Swiss Historic & Garten Hotel Villa Carona

Switzerland > Ticino > Lugano

This hotel is frequently praised for its classic beauty, with guests loving the charming facility and grounds, often enhanced by the fragrance of flowers. The staff is generally described as lovely and helpful, contributing to a pleasant atmosphere. The location is a significant draw, offering access to hiking trails and stunning views, as well as a quaint village with historic buildings. Guests also consistently highlight the wonderful breakfast, often described as excellent with a broad selection. However, some guests have noted challenges with access, mentioning a narrow, winding road leading to the property. Parking can also be a squeeze, though it is often free. A lack of air conditioning in rooms can lead to them being quite hot. While the restaurant is generally well-regarded for its food, some find the prices to be high, and one review specifically mentioned an issue with the attitude of a breakfast server.
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Location

Online Reviews

 
93
0
704
 

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