Guests consistently praise the hotel's beautiful setting and picturesque surroundings. The establishment is noted for its friendly and kind staff, who are helpful when needed. Accommodations are described as comfortable, spacious, and extremely clean, with comfortable beds contributing to a pleasant stay. The breakfast is generally considered good, though some found it simple. The hotel's renovation efforts have also been positively received, resulting in nicely updated areas. However, a few areas for improvement have been identified. The reception hours are perceived as too short, with a suggestion to extend them later into the evening. Additionally, the lack of a bar or an on-site restaurant open in the evenings was noted as a drawback, making for a less engaging atmosphere. Some rooms, particularly on higher floors, were found to be missing curtains, which impacted the guest experience.