Guests frequently praise the hotel's stunning location, often highlighting breathtaking views of mountains and lakes from the rooms and common areas. The comfort of the beds and the spaciousness and modernity of some rooms were also noted as positive aspects. Some reviewers also found the staff to be amazing and appreciated the quality of the food served, particularly breakfast and dinner when options were satisfactory.
However, several guests expressed disappointment with the breakfast offerings, describing them as limited and not meeting expectations for a hotel of this caliber. Concerns were also raised about service availability, with some guests finding limited staff presence, especially after typical working hours, impacting convenience and security. Additionally, a few reviewers mentioned issues with room cleanliness, uncomfortably small extra beds, and the design of the shower. Transparency regarding additional charges for amenities was also a point of contention for some.
