Guests frequently praise the hotel for its warm welcome and friendly, helpful staff. Many reviewers found the rooms to be clean, comfortable, and quiet, with some noting recent renovations. The breakfast is often highlighted as a strong point, described as varied, plentiful, and delicious, exceeding expectations for some. The hotel's convenient location, especially its proximity to the highway and pleasant neighborhood, is also appreciated. However, some guests have noted areas for improvement. The check-in and check-out times were considered inconvenient by a few, with late afternoon check-in and early morning check-out. A recurring concern is the bed setup, with two separate mattresses pushed together sometimes causing discomfort. Additionally, one reviewer found the breakfast options to be predominantly sweet and industrial, with limited appealing savory choices. Minor issues like thin pillows and the need for hall renovations were also mentioned.