Guests frequently appreciate the hotel's welcoming atmosphere, with many highlighting the friendliness of the owners and staff. The accommodation is often described as clean and warm, with convenient parking available. Its location is generally seen as a positive, offering good value and accessibility, particularly for travel to nearby ski slopes. The provision of amenities like kitchens and comfortable beds also contributes to a pleasant stay for many. However, some guests have experienced issues with the accuracy of the listed address, leading to unexpected travel distances. While breakfast is available, its perceived value for money has been questioned. There have also been instances of miscommunication regarding bathroom facilities, with some rooms advertised as having private bathrooms when they are shared. Slow or unreliable Wi-Fi has been noted as a concern, and communication prior to arrival has occasionally been less than ideal.

Guests consistently praise the exceptional value and the hosts' friendliness and helpfulness. The accommodations are frequently described as spacious, clean, and well-equipped, with many reviewers highlighting the beautiful views from the apartments and the convenient location. The inclusion of local transport in the tourist tax is also a significant plus for many visitors. The traditional Swiss charm of the properties and the surrounding natural beauty are recurring highlights. While overwhelmingly positive, a few guests noted the absence of a lift to upper floors, which was manageable for them. Additionally, the property's location, while excellent for enjoying the immediate scenery, is considered a bit distant from other major Swiss attractions for those looking to visit a wider range of sites.