This hotel is frequently praised for its beautiful and serene location, particularly its proximity to a lake and the scenic views offered from the property and rooms. Guests also consistently highlight the friendliness and helpfulness of the staff, as well as the enjoyable quality of the food served at the hotel. Its convenient access to public transport and surrounding attractions further adds to its appeal. However, a recurring concern among guests is the dated condition of the hotel's rooms and certain areas of the property, with several reviewers suggesting that refurbishments are needed. Some guests also found the breakfast offerings to be somewhat limited, and a few experienced issues such as inadequate light blocking in rooms and less comfortable beds.

Guests frequently praise the hotel's beautiful setting, often highlighting its prime location by the lake with stunning views. Many also appreciate the attractive design of the rooms and the overall aesthetic of the hotel. The staff are often described as friendly, helpful, and attentive, contributing to a positive experience. Comfortable rooms and a good breakfast are also commonly mentioned positives. However, several guests have noted some recurring issues. The temperature in the rooms can be uncomfortably warm for some. There have been comments regarding the comfort of the beds and the quality of bedding provided. Some guests also experienced shortcomings with the breakfast offerings, specifically a lack of variety in gluten-free options, freshness of certain items, and inconsistency in service. Limited storage space and some aspects of room comfort were also raised as areas for improvement.

Guests consistently praise the hotel's exceptional location, often highlighting stunning lake and mountain views from rooms and public spaces. The proximity to public transport, including ferry terminals, is frequently mentioned as a significant advantage for exploring the area. Reviewers also noted the friendliness and helpfulness of the staff, with some appreciating thoughtful gestures like room upgrades. The wellness facilities, though small for some, were generally seen as a pleasant amenity. However, several guests reported issues with breakfast, describing it as basic, limited in options (particularly for dietary needs like vegan), and at times disorganized due to understaffing. Concerns were also raised about the condition of some areas, such as carpets in hallways and the spa facilities, with some finding them dated or small. The lack of on-site dining options during certain seasons and inconsistent internet connectivity were also noted drawbacks.

Guests consistently praise the hotel's stunning location, often highlighting breathtaking views of the lake and surrounding scenery. The food, including the complimentary breakfast, receives frequent positive mentions for its quality. The spa facilities and pool area are also noted as enjoyable amenities. Many reviewers appreciated the helpful and gracious staff, contributing to a positive overall experience. However, a recurring concern is the lack of air conditioning, which some guests found uncomfortable, particularly when combined with noise and smoke from other areas. While many rooms are described as spacious and clean, some reviewers noted that furnishings and apartment interiors could be considered outdated, impacting the perceived value for money for some. Accessibility for elderly guests was also mentioned as a potential issue due to steep stairs and bathtubs.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.