Guests consistently rave about the exceptional hospitality and charming ambiance of this hotel. The staff's warmth and friendliness are frequently highlighted, with David noting the "super friendly and welcoming" team, especially the lady at breakfast. Justyna also commends the "wonderful, friendly staff." The hotel's inviting atmosphere is further enhanced by its "charming location and building," as praised by Justyna, and David’s description of it as a "nice cozy and charming hotel." Guests also appreciate the excellent breakfast offerings, described as "excellent" by David and "varied and delicious" by Kına. Cleanliness and comfort are paramount, with Lukasz emphasizing "very clean and comfy beds," and Raffaele enjoying his "cosy little room." Overall, visitors experience a "very pleasant stay," marked by high-quality service and a delightful environment.