Guests frequently praise the hotel for its cleanliness and the friendly, helpful nature of the staff. Many enjoyed the on-site restaurant, with some highlighting the quality of the food, particularly pizza. The convenience for stopovers, especially en route to ski areas, was also a recurring positive point. Comfortable beds and good breakfast service were also appreciated by several visitors. However, a common concern raised by some guests is the size of the rooms, which were described as small by a few reviewers. Additionally, one guest noted that the doors could benefit from better soundproofing to prevent disturbances from late arrivals. While not a major issue for most, these points are worth considering for potential visitors.

Guests consistently praise the hotel's serene and picturesque location, often describing it as cozy, peaceful, and ideal for relaxation and enjoying nature. The simple yet tasteful room designs and comfortable beds are frequently highlighted as positives. A standout feature is the breakfast, which is widely commended for its quality and delicious offerings, with many finding it a delightful start to the day. The ease of check-in and check-out processes also contributes to a positive guest experience. While the majority of reviews are overwhelmingly positive, some guests noted minor areas for improvement. A few mentioned that certain rooms might appear slightly more dated than depicted in photos, and some bathrooms were described as small. One guest experienced a lack of privacy from their apartment's balcony due to a parking area. Additionally, while the location is a significant draw for its natural beauty, it might not be ideal for those seeking immediate proximity to a city center, and one reviewer wished for an option to enjoy breakfast outdoors.