Travelers consistently express delight with their stays, highlighting the excellent communication and friendly service provided by the staff. Guests found the accommodations to be clean and spacious, with rooms described as having "good size" and being "very good." The prime location in Castelldefels was frequently praised for its convenience, being "in the centre" and "right next to main train station," offering "easy access to train" and proximity to essential amenities like cafés and grocery stores. The overall experience was highly positive, with one reviewer noting, "I was pleasantly surprised," and another stating, "Everything was clean, spacious and communication was great." Guests also appreciated that "All the necessary things were provided," ensuring a comfortable and enjoyable visit.

Travelers consistently praise this hotel's exceptional location, with guests like Shirley appreciating its "proximity to bus stop, supermarket and restaurants" which proved beneficial in cold weather. Donal highlighted the hotel's excellent connectivity to the airport, complemented by "incredibly friendly and helpful" staff. The hotel's beauty and cleanliness are frequently mentioned, as Fiona noted it was "beautiful, very classy, kept very clean." Guests also rave about the comfort of the rooms, with Jorge describing his room as "nice and clean" and the bed and pillows as "very comfortable." Paola further commends the "beautifully decorated" ambiance and "friendly staff," contributing to a great overall experience.

Travelers consistently highlight the exceptional value and quality experienced at this hotel. Guests rave about the "excellent breakfast" with "very good choices" and a "fabulous Spanish breakfast," as noted by Toomas and Julian. The staff are frequently commended for being "so helpful and friendly" and "helpful and polite," with Carol specifically mentioning their kindness. Rooms are described as "big comfy rooms" and "very clean," with Stephen appreciating the useful fridge and Carol noting the comfortable bed and adjustable heating. Eddie found "everything was perfect," including the "very taste and flavour" food in the restaurant and "very kind receptionists." The hotel's "good location" and "convenient" access to Barcelona city, with a bus stop just a two-minute walk away, are also significant strengths.