This hotel offers several appealing aspects for guests. Many appreciate the comfortable beds and the positive experience with helpful staff, particularly during arrival. The rooms are often described as clean and tidy, with amenities like air conditioning and heating contributing to a pleasant stay. The convenient proximity to public transport, grocery shops, and supermarkets is also a recurring positive point.
However, guests have raised some recurring concerns. Cleanliness, particularly in bathrooms, is an area that some feel needs improvement. Issues with the self-check-in process, including machine malfunctions and language barriers, have been noted. Additionally, some guests experienced problems with room readiness, a lack of readily available staff for assistance, and inadequate maintenance of certain facilities like air conditioning. The effectiveness of cleaning schedules for bedding and the overall tidiness of common areas have also been raised as points for improvement.