This hotel offers a charming and characterful experience, often described as a magical place. Guests consistently praise the friendly and helpful staff, as well as the amazing and good quality food, with an excellent selection of regional wines. The beautiful, traditional setting, often featuring stunning views, and the convenient central location are also frequently highlighted as significant strengths.
However, some guests noted a few areas for improvement. The pillows were found to be too hard by one reviewer. Additionally, a lack of sufficient power outlets in rooms was mentioned, and the absence of air conditioning in rooms was a concern for some. One review also pointed out an awkward shower setup and a negative experience regarding billing and staff transparency.