Guests frequently praised the hotel's excellent location and the comfort and cleanliness of their rooms. Many highlighted the breakfasts as a significant positive, often describing them as delicious, freshly cooked, and a good size. The comfortable beds and the welcoming nature of the rooms, providing necessary amenities, were also well-received. Positive comments extended to friendly staff and good service, particularly within the adjacent cafe.
However, several guests noted recurring issues. Concerns were raised about rooms being chilly, with some experiencing drafts due to windows. Small wash basins and associated plumbing issues, making shaving difficult and causing minor inconveniences, were also mentioned. Some reviewers found the decor to be old and tired, suggesting a need for refurbishment, particularly in the entrance area which was described as tatty and used for storage. A few also commented on the limited size of beds and instances of poor lighting.