Guests generally appreciate the hotel's convenient location, which is noted as being ideal for commuting and attending nearby exhibitions. Positive feedback frequently highlights the cleanliness of the rooms and the comfort of the beds. Communication from the hotel is also frequently praised, as are the breakfast offerings, which are described as lovely and good, with some guests specifically mentioning freshly cooked options. The availability of shared facilities like a microwave is also seen as a beneficial aspect.
However, some guests have experienced rooms that were too cold, with mentions of heating issues. The size of the bathrooms has been noted as small, and the comfort of the mattresses has been a concern for some, with one reviewer finding it too soft. While overall value for money is considered good, these points represent areas where guests felt improvements could be made.