Guests frequently praise the hotel for its exceptional staff, consistently described as amazing, wonderful, and fantastic. The cleanliness of the property and rooms is also a significant highlight, with multiple reviewers noting it as spotless. Many guests appreciate the value for money and the comfortable, home-like atmosphere. Positive comments also highlight specific amenities like powerful showers and spacious, clean rooms, contributing to a highly satisfactory stay for many.
However, some guests have raised concerns regarding the breakfast offering, noting limited variety and disappointing service from some staff members. A few reviewers mentioned minor issues with room amenities, such as a small television or the absence of a microwave. There were also comments about the restaurant and bar experience, with one guest finding the dining options poor and the atmosphere disruptive. Additionally, some found issues with the ability to resolve problems and one guest experienced discomfort due to creaking bed springs.