Guests frequently praise the hotel for its beautiful property, fantastic outlook, and gorgeous setting, with many highlighting the impressive architecture and imposing entrance hall. The breakfast receives consistent acclaim for its quality, gourmet options, and delightful views. Service is often described as exceptional, with staff being very helpful, attentive, and going above and beyond, particularly in accommodating guest requests. Bedrooms are generally noted as being a good size with comfortable beds and ample hot water.
However, some guests found the hotel to be on the expensive side, suggesting it's more suited for special occasions. A recurring concern involves certain areas, particularly bedrooms and bathrooms, showing signs of wear and tear, with specific mentions of tired fittings and drainage issues. While staff are lauded for their efforts, some felt their attentiveness could occasionally be overbearing. Additionally, a lack of in-room refrigerators was noted, and one guest experienced difficulties when splitting a bill.
