Guests frequently praise the hotel's exceptional staff, highlighting their friendliness, hospitality, and willingness to go above and beyond to ensure a welcoming experience. Many reviewers found the overall atmosphere relaxing and enjoyed the beautiful grounds and pleasant surroundings, including the swimming pool. The dining experience also received positive mentions, with guests appreciating the variety and quality of food, particularly the buffets and live cooking stations. The hotel's architecture and clever open-air design, offering a fresh breeze and greenery views, were also noted as strengths.
However, several guests reported that the rooms appear to be outdated and in need of renovation. Common concerns include issues with cleanliness in some rooms and bathrooms, as well as dated fixtures and fittings. Some reviewers also noted problems with the water drainage system and the presence of insects in open bathrooms. While the buffet is generally well-received, the gym and other amenities could benefit from improvement according to some feedback.
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