Guests frequently praise the hotel's excellent location, often described as beautiful and situated in stunning natural surroundings. The staff consistently receive positive mentions for being friendly, welcoming, and helpful. Many reviewers appreciated the cleanliness of the hotel and found the rooms to be spacious with good facilities, including a pleasant wellness area and swimming pool. The on-site restaurant and breakfast were also highlighted as enjoyable aspects of the stay.
However, some guests noted that certain areas of the hotel, including rooms and bathrooms, could benefit from updates and appeared dated. Issues such as low water pressure in showers, electronic door lock functionality, and temperature control in rooms were mentioned. Additionally, a few reviewers commented on the darkness of some rooms and the restaurant's lighting, while one review cited concerns about mold and a generally run-down appearance in some common areas. The kitchen's quality was also a point of criticism for one guest.
