Guests consistently praise the hotel for its exceptional staff, who are described as friendly, helpful, and accommodating, even going the extra mile for early breakfasts. The hotel boasts a beautiful design and has recently undergone refurbishment, featuring a first-class restaurant and an amazing spa area. Rooms are frequently highlighted as clean, comfortable, spacious, and bright, with particularly comfortable beds. The location is also considered wonderful and quiet, conveniently close to amenities like ski rental and slopes.
While overwhelmingly positive, some guests noted minor areas for improvement. A few restaurant experiences were mixed, with some staff interactions being less than ideal. Specific suggestions for the rooms included a longer shower curtain and the provision of a kettle for making tea. One guest also felt that a charge for tap water was an unwelcome money-grabbing exercise.
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