Guests frequently praise the hotel's cleanliness, comfortable beds, and spacious rooms. The staff are often described as friendly and helpful, and the location is a significant advantage for many visitors. The breakfast receives positive mentions for its quality and variety, and some guests found the air conditioning and free parking to be appreciated amenities.
However, several guests noted recurring issues. Some experienced noise disturbances, while others found certain amenities to be lacking or poorly maintained, such as empty soap dispensers and malfunctioning showerheads. The breakfast offerings were sometimes perceived as basic or not consistently refreshed. A few reviews also highlighted concerns about the ventilation system's noise and the design of bathrooms that lacked privacy or adequate amenities. The cost of parking was also a point of contention for some.