Guests consistently praise the hotel's excellent central location, making it convenient for exploring the city. The staff are frequently commended for being welcoming, kind, and helpful, contributing to a positive guest experience. Many reviewers found the rooms to be spacious and comfortable, with clean and well-appointed bathrooms. The hotel's modern appearance and amenities like 24/7 reception and parking were also appreciated.
However, some guests noted areas for improvement. Concerns were raised about room lighting and the placement of electrical sockets, with some rooms lacking bedside outlets. The design of some bathrooms, particularly with open showers or doors that didn't lock, was found to be less than ideal by some travelers. Additionally, a few reviews mentioned issues with noise from adjacent rooms and one instance of a closed restaurant on a Sunday. A few rooms were described as small or lacking windows, with dry air being an issue in one case.