Guests frequently praise the hotel's comfortable and modern accommodations, with many appreciating the spacious rooms and pleasant beds. The excellent breakfast and prime location, offering easy access to the station and restaurants, are also highlighted as significant strengths. The staff are generally described positively, contributing to a welcoming atmosphere and smooth check-in process, with many guests finding the hotel offers good value for money. However, a recurring concern is the poor soundproofing between rooms and from the street, which significantly impacts the ability to sleep for some. A few guests also noted issues with the shower temperature and noisy heating/air conditioning systems. Additionally, there's a desire for clearer communication regarding required deposits at check-in, as this was an unexpected element for some visitors.

Guests frequently praise the hotel for its excellent value, friendly and helpful staff, and convenient, brilliant location. Comfortable beds and satisfying breakfast options are also highlighted as significant positives. Many reviewers found the rooms to be exceptionally clean, with some appreciating beautiful city views. The availability of on-site dining options is also seen as a plus, particularly for poor weather days. However, some guests encountered issues. A recurring concern involves the cleanliness of certain areas, such as carpets and entrance windows, with a few mentioning unpleasant smells. Mini-bar fridges sometimes did not function correctly. Additionally, there were instances of communication issues with reception regarding language and booking discrepancies, and some found the parking fees and the pool size to be less than ideal. Accessibility for guests with disabilities or heavy luggage also presented challenges at the entrance.