Guests consistently praise the hotel's charming location, often described as beautiful and tucked away in scenic surroundings. The staff frequently receive commendations for being friendly, helpful, and accommodating, contributing to a welcoming atmosphere. Many reviewers enjoyed the comfortable and clean rooms, with particular appreciation for well-appointed features like good quality bedding and in-room amenities such as coffee machines and fresh milk. The breakfast offerings are often highlighted as excellent, with varied menus and delicious hot options.
However, some areas for improvement have been noted. A recurring concern relates to the quality and consistency of food, particularly in the pub, with some guests finding it disappointing or not meeting expectations. Issues with room maintenance, specifically in bathrooms, and occasional problems with heating have been mentioned. Additionally, some reviewers found bar prices to be high, and the hotel's remote location, while beautiful, can be difficult to access.
